Amy Swanteck, a server at the Seasons 52 restaurant in Garden City, NY, has a refreshing perspective on taking care of guests. “I think of myself as a tour guide, and I try to give them the exact experience they are looking for.”
That freedom to be adaptable is one of the things Amy likes best. “Seasons 52 gives me every tool I need to take care of guests — excellent training and the ability to customize dishes and orders or adjust the pacing of a meal. If guests are in a rush, we can get their food to them quickly. If they want to relax and have a long, intimate evening, we can take our time.”
Amy has always worked in foodservice. Her first job was serving at a small, family-owned restaurant where she stayed for 15 years. After a fire closed the restaurant temporarily, she learned that a Seasons 52 restaurant would soon open in Garden City. “It sounded like a great fit,” she said. She was hired as part of the opening team in 2012.
“I like working with people and being active at work instead of sitting in one place all day,” she said. The flexible hours are also a plus. “You can take time off or get your shift covered if you need to or you can pick up a shift and work extra if you’re saving up for something.”
Amy also works as a trainer. “I like being able to lay that foundation and develop the team members I’ll be working alongside,” she said.
“I don’t know if there is a more passionate person in the restaurant,” said Managing Partner Eric Anto. “She lives and breathes Seasons 52. She has embraced me as a new managing partner, and I have learned so much from her.”
In her free time, Amy enjoys traveling. She has been to every state except Alaska — she visited about 20 states during a six-week road trip a few years ago. She and some girlfriends drove up the East Coast and then to California for a West Coast tour. “I was in complete awe of the redwood forests. I found the trees majestic and surreal.”
She’s devoted to her 9-month-old Australian shepherd, Cassidy, and often shares photos and videos of her dog with the team. “We feel as if Cassidy is our dog, too,” Eric said.
Amy said she and her team members take care of each other as well as the guests. “We think along the lines of ‘Your guest is my guest’ and have a strong culture of teamwork.
“I love how every piece of the restaurant comes together when it counts — from the host team to the culinary team to the serving team. It’s almost like a symphony.”