Gift Card Terms & Conditions

           Card Type: eGift Card 

Use of this Card constitutes acceptance of the Gift Card terms and conditions.  This Gift Card is issued by and represents an obligation solely of Darden SV, Inc. (“Darden”). Each time you use it, we'll deduct that amount from the balance until you've used the full balance of the card. (1) Except where required by law, this gift card is not redeemable for cash. (2) We can't replace the value on this card if it's lost or stolen. (3) Valid at participating restaurants in the U.S. (4) Approval is required to advertise this card; (5) This eGift Card may not be used to purchase alcohol where prohibited by law; (6) eGift Card does not expire; (7) This eGift Card deemed purchase from and issued in the State of Florida; (8) Risk of loss and title to the eGift Card passes to the purchaser upon electronic transmission to the recipient; (9) eGift Card balance may not be transferred to a physical gift card; however, eGift Card may be printed or reprinted for redemption. 

© 2021 Darden Concepts, Inc.

           Card Type: Physical

Use of this Card constitutes acceptance of the Gift Card terms and conditions.  This Gift Card is issued by and represents an obligation solely of Darden SV, Inc. (“Darden”).  Valid at participating restaurants in the U.S. Each time you use it, we’ll deduct that amount from the balance until you’ve used the full balance of the card.  You can add to the card balance at any time. (1) Except where required by law, this gift card is not redeemable for cash.  (2) We can’t replace it if it’s lost or stolen. (3) Approval required to advertise this card. 

© 2021 Darden Concepts, Inc.

Complete Terms and Conditions

 

Printed Terms & Conditions

Use of this Card constitutes acceptance of the Gift Card terms. This Card is issued by and represents an obligation solely of Darden SV, Inc. (“Darden”). Valid at participating restaurants in the U.S. Each time you use it, we’ll deduct that amount from the balance until you’ve used the full balance of the card. (1) Except where required by law, this gift card is not redeemable for cash. (2)We can’t replace it if it’s lost or stolen. For balance & complete terms visit www.darden.com/balance or call 1-877-500-9706. ©2020 Darden Concepts, Inc.

 

Online Complete Terms & Conditions

By buying, loading, or using your Darden Gift Card, you agree to these terms.

You agree that we may provide notices, disclosures and amendments to these terms, and other information relating to your Darden Gift Card by electronic means, including posting such materials online at https://darden.com/gift-cards/terms-and-condition

These terms include an Arbitration provision that governs any disputes between you and us.  This provision will eliminate your right to a trial by jury; and substantially affect your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings.

Loading Value on Your Card

In the United States you can load value on your gift card by visiting any participating store, going online to https://darden.com/gift-cards or by calling 800.642.7336. No more than $2,000 may be associated with any one Darden Gift Card in a single day. The total value you may load onto all of your Darden Gift Cards, together with the value of any new gift cards that you may purchase, may not exceed $10,000 on any given day. There is a minimum amount that you may load on any gift card at any given time, and that amount is typically $5. We may change any of these amounts at any time without notice to you. You can reload your gift card in-store or, by calling 800.642.7336.

Use of Darden Gift Cards by Businesses

There are unique requirements and restrictions on the use of our gift cards by businesses such as the prohibitions against reselling gift cards and using gift cards to solicit new customers. Please see the details on our business-to-business site at https://darden.com/giftcardsales.

eGift Card

Our eGift Card (also known as an "eGift") program allows you to purchase and send a virtual gift card via email, or via certain social media and messaging platforms. You may choose the design and dollar value (within certain limits) and complete your purchase using a credit card, debit card, or certain other electronic payment methods. You may choose when to have your eGift delivered, either the same day, provided that your form of payment is approved, or at a future date. You authorize us to charge your credit card, debit card or other chosen electronic payment method at the time you purchase your eGift regardless of the date you choose for delivery.

On the requested delivery date, we will send the recipient of your eGift an email notifying them that they have received an eGift from you. The recipient will have the option of adding the eGift to their <darden?>Account, transferring the balance onto an existing Darden Gift Card or printing out the eGift and bringing it into a restaurant to make a purchase. The recipient will also have the option to register the eGift for use with our mobile applications. We will also send you an email confirming receipt of your eGift when the recipient opens the eGift email. An eGift is like any other Darden Gift Card and should be treated like cash by the recipient.

Fees and Expiration of Card Balances

We do not charge any activation, service, dormancy or inactivity fees in connection with your gift card. Your gift card has no expiration date nor does the value on your gift card ever expire.

Billing Errors, Corrections

We will correct the balance of your gift card if we believe that a clerical, billing, or accounting error occurred. If you have questions regarding your Transaction history or any correction, or if you wish to dispute any Transaction or correction that has been applied to your gift card, please call guest relations at 800.331.2729. Assuming you provide sufficient details, we will review your claim and tell you what we find. We will correct any error promptly after we finish our review. If we do not find any error, we will explain what we found. We have no obligation to review or correct any billing error unless you provide us sufficient notice for us to review your claim within sixty (60) days of the date of the Transaction in question.

 

Privacy Statement

Our privacy policy is incorporated into these terms by reference. Please read our Privacy Policy at https://darden.com/privacy-notice carefully to understand how we collect, use, and disclose information about customers, how to update or change your personal information, and how we communicate with you.

Arbitration

Please read this section carefully. It affects rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to your Darden Gift Card and your relationship with us. Any dispute or claim arising out of or relating to these terms or use of the gift card and your relationship with Darden or any subsidiary, parent or affiliate company or companies (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration, except that either of us may take claims to small claims court if they qualify for hearing by such a court. For all disputes, you must first send a written description of your claim to our <guest relations> department at giftcardservices@gift.darden.com to allow us an opportunity to resolve the dispute. You and we each agree to negotiate your claim in good faith. You may request arbitration if your claim or dispute cannot be resolved within 60 days. The arbitration of any dispute or claim shall be conducted in accordance with the rules of the American Arbitration Association ("AAA"), including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Agreement. The AAA Rules and information about arbitration and fees are available online at www.adr.org. You and we agree that this Agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and not governed by state law. Any arbitration will be held in a reasonably convenient location in the state in which you reside or at another mutually agreed location. The arbitration will be conducted in the English language. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief to the extent required to satisfy your individual claim, and must follow and enforce this Agreement as a court would. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. Costs of Arbitration. Upon filing of the arbitration demand, we will pay all filing, administration and arbitrator fees other than the initial $200 filing fee, and for claims of less than $1,000, we will reimburse you for the filing fee within 30 days of receiving a written request from you. Each party will bear the fees and expense of its own attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration. However, for claims under $10,000 as to which you provided notice and negotiated in good faith as required above before initiating arbitration, if the arbitrator finds you are the prevailing party in the arbitration, you will be entitled to a recovery of reasonable attorneys’ fees and costs. Except for claims determined to be frivolous, we agree not to seek an award of attorneys’ fees in arbitration even if an award is otherwise available under applicable law.

Class Action Waiver and Jury Waiver. You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, the arbitration agreement will be void as to you. If you opt out of the arbitration provision as specified above, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt out procedure set forth above. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

These terms shall be governed by and construed in accordance with the laws of the State of Florida notwithstanding any conflict of law rules.